(4.5 / 5)1656+ Ratings

Need Supply Reviews

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Overall Rating

4.5

3 Reviews

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About Need Supply

Needsupply.com, known for curating a unique selection of products and services, offers an eclectic mix of vintage and contemporary apparel with a focus on denim. The brand started with vintage Levi’s and expanded to include premium streetwear, designer fashion, and private label brands. Their offerings encompass men's and women's clothing, accessories, shoes, beauty & grooming products, and home goods. The company emphasizes a lifestyle aesthetic that connects their wide product selection, featuring well-known brands and independent designers from the US and abroad. They also have their own brand, NEED, which creates clothing and denim with a focus on sustainability and limited editions.

Need Supply Pros & Cons

Pros of needsupply.com:

Wide Range of Products: Offers a diverse selection of men's and women's clothing, accessories, shoes, beauty & grooming products, and home goods.
High-Quality Brands: Carries both well-known brands and up-and-coming independent designers from the US and abroad.
Unique Aesthetic: Focuses on curating and creating beautiful products, services, and experiences that enhance everyday life.
Sustainability: Features the NEED brand, which emphasizes sustainability with neutral and happy color palettes.
Exclusive Collaborations: Offers limited editions and collaborations with various designers.
User-Friendly Website: Clean and minimalist design, making it easy to navigate and shop.

Cons of needsupply.com:

Mixed Customer Service: Customers have reported issues with receiving the wrong items and a lack of flexibility in the return process.
Return Policy Issues: The company has been criticized for not including return shipping labels with online orders, especially during the COVID-19 pandemic, which required customers to visit post offices to obtain return labels.
Reduced Return Window: The return window has been reduced to 14 days, leading to dissatisfaction among customers who have experienced shipping errors and are expected to bear the return costs.
Operational Closure: The company shut down in September 2020 due to financial problems caused by the COVID-19 pandemic.

Need Supply Coupon & Discount Codes

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Need Supply Customer Reviews (3)

0/5

Cornelia Angelo

Verified Buyer

Feb 17, 2023

Freddie O'Brien

Verified Buyer

Feb 17, 2023

Julienne Bouchard

Verified Buyer

Feb 16, 2023

Need Supply Customer’s Q&A

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Need Supply Features and Benefits

Key Features and Benefits of needsupply.com:

Wide Range of Products: Offers a diverse selection of men's and women's clothing, accessories, shoes, beauty & grooming products, and home goods.
High-Quality Brands: Carries both well-known brands and up-and-coming independent designers from the US and abroad.
Unique Aesthetic: Focuses on curating and creating beautiful products, services, and experiences that enhance everyday life.
Sustainability: Features the NEED brand, which mixes palettes of neutral and happy colors with a focus on sustainability.
Exclusive Collaborations: Offers limited editions and collaborations with various designers.
User-Friendly Website: Clean and minimalist design, making it easy to navigate and shop.
Style Inspiration: Provides fashion ideas through blogs, Instagram, and Lookbook.
Global Reach: Accessible to customers worldwide through its e-commerce site and retail stores in Richmond, VA, and Tokyo, Japan.

Need Supply Pricing

Need Supply Co. is known for its unique and curated selection of vintage and hard-to-find items, including vintage Levi's. The pricing for their products can vary widely, with some items being quite expensive. The store has been criticized for its steep prices, particularly after a remodel some years ago. However, specific pricing details are not provided in the available sources.

Need Supply FAQs

Need Supply Alternatives

Top 10 alternatives to needsupply.com:

Steven Alan: Known for its menswear and womenswear lines inspired by traditional heritage.
Urban Outfitters: Offers a wide range of trendy clothing, footwear, and accessories.
Shopbop: Features a comprehensive collection of handpicked designer apparel for women.
J Crew: Provides premium quality clothing, footwear, and accessories for men, women, and kids.
Tobi: An online specialty store with a beautiful and affordable collection of dresses, footwear, and accessories for women.
Karmaloop: Specializes in streetwear and urban fashion.
Madewell: Known for its denim and casual clothing.
Brooks Brothers: Offers classic American style clothing.
6PM: A discount retailer with a wide range of brand-name clothing, shoes, and accessories.
Bluefly: An online retailer offering designer clothing and accessories at discounted prices.

Needsupply.com Return Policy?

Based on the available information, Needsupply.com has received mixed reviews regarding its customer service and return policy. Customers have reported issues with receiving the wrong items and a lack of flexibility in the return process. The company has been criticized for not including return shipping labels with online orders, especially during the COVID-19 pandemic, which required customers to visit post offices to obtain return labels. Additionally, there have been changes to the return policy, reducing the return window to 14 days to align with other retailers. This has led to dissatisfaction among customers who have experienced shipping errors, as they are expected to bear the return costs. It is advisable for customers to be aware of these policies and to proceed with caution when making purchases from Needsupply.com.

What is Needsupply.com?

Needsupply.com was an online and brick-and-mortar retail store that began in 1996, originally selling a unique collection of vintage Levi’s. Over the years, the selection evolved to include a well-edited mix of hard-to-find vintage apparel, premium streetwear, and contemporary brands with a focus on denim. The store aimed to provide a curated selection of clothing and lifestyle products to shoppers, connecting them with contemporary designers and independent labels. However, it should be noted that the current status of the website or the company's operations is not specified in the provided information.

What is the history of Needsupply.com?

The history of Needsupply.com began in 1996 with a store called Blues Recycled Clothing in Richmond, Virginia, selling vintage Levi’s. In 1998, the store was renamed to Need Supply Co. and by 1999, it relocated to Carytown within Richmond. The e-commerce platform was launched in 2008, allowing global shipping. Growth continued, and in 2010, the retail store and offices moved to 3100 W. Cary Street. The brand expanded further, merging with Totokaelo in 2018 to form NSTO, and in 2019, they opened a new global headquarters in Richmond's Scott's Addition neighborhood. However, the company shut down in September 2020 due to financial problems caused by the COVID-19 pandemic.